CRM Assistant (internship)

Bandai Namco Europe Lyon France Digital

Description de l'entreprise

Bandai Namco Europe (BNEU) is a leading global publisher and developer of entertainment content for platforms including all major video game consoles and PC.

BNEU is the western content hub of Bandai Namco Entertainment Inc.(BNEI), and is building its reputation with franchises such as LITTLE NIGHTMARES™, THE DARK PICTURES ANTHOLOGY, and the upcoming UNKNOWN 9™ Awakening - developed by the recently acquired Reflector Entertainment based in Montreal, QC.

Part of the Japanese Bandai Namco group, an entertainment industry leader with a presence in video games, toys and amusement parks, Bandai Namco Europe has 15 international offices with operations in 50 countries around the world.


Our company motto is ‘Fun for all into the future’! Find out why you should join the Bandai Namco Europe family in Lyon, France by watching this video: https://www.youtube.com/watch?v=3GnkNb70G3o

Poste

Within the EMEA head office, you will be part of the CRM department, under the supervision of its manager and working in close relationship with CRM campaign specialist and Designer Integrator. You will work in close collaboration with the CRM team on a daily basis, as well as with other internal teams (Product Management, Localisation, Web, Social Media, BI, Data...), our branches and external agencies.

You will work on helping the CRM team to setup a totally new newsletter creation process using a brand new tool, from initial need to sending, offering you a unique chance to showcase your skills and make a tangible impact on customer engagement. You will have the opportunity to carry out the following tasks, including but not limited to


  • Assist the CRM team in prioritizing internal & external needs for communications
  • Coordinate assets productions with internal teams
  • Learn how to create precise segmentations in a brand new powerful CRM tool
  • Build emailing from A to Z using pre-determined templates
  • Consolidate & communicate results in custom internal reports

This internship will allow you to acquire experience in customer relationship management within a fun, dynamic and international environment.

Profil

  • Currently enrolled in a master’s degree, majoring in project management / digital marketing
  • Initial experience in CRM would be a plus
  • Fluent in written and spoken English
  • Good communication skills in French
  • A command of Microsoft Office software, particularly PowerPoint and Excel
  • Good organizational skills and sense of priorities
  • Ability to respect deadlines pertaining to various projects
  • Ability to work both as part of a team and independently
  • Willing to learn

Autres informations

Sounds exciting?


Please send us your application in English.


Additional information


Job location: 15, rue Felix Mangini, 69009 LYON – FRANCE / This position is not eligible to full remote

Start date: asap

Contract: internship (no work-study program)

Remuneration: dependent on degree level (from 1,000€ up to 1,100€ per month)

Benefits: flexible working hours, 2 teleworking days per week, lunch vouchers, reimbursement of public transportation costs, work council advantages (gift vouchers, discount on services...), new building with various facilities (gym room, gaming room, nap room, car/bike/scooter parking, cafeteria and coffee corners...)

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GENERAL PRIVACY POLICY FOR THE USERS OF Bandai Namco Europe

Collection and use of information

Bandai Namco Europe collects information and data that users choose to provide; Bandai Namco Europe also collects information related to access of users in order to identify, solve problems and improve offered services.
The purpose of the collection and the use of information are those of the autonomous reporting by candidates towards clients and partners of Bandai Namco Europe, which are interested in searching and recruiting human resources, through the information of curricula vitae and profiles voluntarily entered by the candidates themselves.

The information that users choose to insert on the Portal will be consulted, used and classified by other individuals/ organizations that can have access, as holders of rights guaranteed by the partnership or customer relationship with Bandai Namco Europe.
Bandai Namco Europe performs all necessary operations to ensure that the information are placed in a safe and protected environment, trying to restrict access to the database and distributing rights to users with adequate methods, but can not guarantee that unauthorized individuals/ organizations will not have access through an irregular method.
Bandai Namco Europe, moreover, can not control the ways in which the authorized users catalog and transfer the information downloaded from the database, therefore it is user's responsibility to ensure that sensitive information are not inserted in Bandai Namco Europe Portal.
Information provided by the Users are used by Bandai Namco Europe to deliver offered products and services and to develop the Portal; some of our services may include the display of customized contents and advertising messages.
Bandai Namco Europe may use the user's information to contact him/ her about Portal updates, to conduct surveys and for informative communications (with the possibility for the user to refuse the consent) and related to its services, including updates of the software used.

Communication of collected information

Bandai Namco Europe may share information provided by users with third parties that support the delivery of its products and the performance of its services towards the users. These third parties may not use these information for purposes other than assistance and support in providing these products and services.

The information gathered can be shared if this is required by law. The information gathered on our web sites are cataloged in whole or in part in Italy and are subject to Italian law.

Bandai Namco Europe may disclose or transfer information if its business is sold or acquired.

Management of his/ her own information by the user

The user can review, correct or delete its personal information at any time; to perform these operations, user can enter in his/ her private area, click on the Profile and/ or User Settings button and make all necessary changes.
The above information about the users will be deleted, but logs and other user demographic and statistical information could be kept, maintaining an archived copy of these information anonymously.
If the personal information of the users have been consulted by other individuals/ organizations before the revisions and deletions, Bandai Namco Europe can not perform the deletion of previous information on their systems.i.

Other relevant information and insights

Please consult the full version of the Privacy Statement and the Privacy Policy for more information. Our sites are not suitable for persons aged under 18 years old.

Contacts

For any further information or details, clarifications and questions about our privacy policy, please contact us by writing an e-mail to  or through the forms in the contact sections of our web site. It is also possible to write us at the following address: Bandai Namco Europe, , ,  - .

(En cas de refus d'autorisation, la demande ne pourra être traitée)
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