E-Commerce Assistant (internship)

Bandai Namco Europe Lyon France Analyst
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Company Description

Bandai Namco Europe (BNEU) is a leading global publisher and developer of entertainment content for platforms including all major video game consoles and PC.

BNEU is the western content hub of Bandai Namco Entertainment Inc.(BNEI), and is building its reputation with franchises such as LITTLE NIGHTMARES™, THE DARK PICTURES ANTHOLOGY, and the upcoming UNKNOWN 9™ Awakening - developed by the recently acquired Reflector Entertainment based in Montreal, QC.

Part of the Japanese Bandai Namco group, an entertainment industry leader with a presence in video games, toys and amusement parks, Bandai Namco Europe has 15 international offices with operations in 50 countries around the world.

Our company motto is ‘Fun for all into the future’! Find out why you should join the Bandai Namco Europe family in Lyon, France by watching this video: https://www.youtube.com/watch?v=3GnkNb70G3o


Within the EMEA headquarters you will be part of the E-commerce team under the supervision of its manager.

The Official Bandai Namco Store https://store.bandainamcoent.eu/ sell Premium and limited physical items (Collector’s Editions, Figurines, Vinyls..) as well as Digital games to our fans in Europe and Australia. Our goal is to offer great services and a local customer experience (currencies, languages) while offering many advantages to our community (loyalty program, pre-order bonuses...)

You will carry out the following missions (non-exhaustive list):

  • Maintain our product roadmap with all key information updated
  • Reach out to our suppliers/partners/MKT to collect all relevant assets needed to launch items on our Store
  • Brief our internal agency responsible for creating visuals, banners, and videos for the store
  • Coordinate with our internal department responsible for translating product descriptions
  • Create attractive product pages with the right level of information for customers and ensure accessibility through the Home page, listing pages, internal search, and Google
  • Set up and launch promotional campaigns (e.g., Black Friday Sale, Summer Sale) and analyze sales performance
  • Gather key information needed to create a comprehensive request for quotation and interpret partner proposals effectively. Compile them into a dashboard for sharing with other teams.
  • Conduct product benchmarking for new projects (apparel, vinyls, figurines, lamps, goodies, etc.)
  • Monitor the platform/website to ensure optimal customer experience, smooth navigation, absence of bugs, and correct translations

This internship might interest students who would like to discover the field of e-commerce in a fun, dynamic and international environment.


  • Master’s degree majoring in Digital Marketing / Marketing / e-Commerce (ideally Master 2)
  • Genuine interest in and curious about the e-commerce sector
  • Good level of written and oral English, French would be a plus
  • Good organizational skills, versatility, rigor, and sense of priorities
  • Ability to work both in a team and independently
  • Interest in video games would be appreciated

Other information

Sounds exciting?

Please send us your CV and cover letter in English. Applications submitted in any other language will not be considered.

Additional information

Job location: 15, rue Felix Mangini, 69009 LYON – FRANCE / This position is not eligible to full remote

Start date: July 2024

Contract: internship (no work-study program)

Remuneration: dependent on degree level (from 1,000€ up to 1,100€ per month)

Benefits: flexible working hours, 2 teleworking days per week, lunch vouchers, reimbursement of public transportation costs, work council advantages (gift vouchers, discount on services...), new building with various facilities (gym room, gaming room, nap room, car/bike/scooter parking, cafeteria and coffee corners...)